Shift
Shift builds a map of your real processes from the data already in your systems, not from workshops. It shows where work gets stuck, how long it waits, and what that delay costs.
100+ enterprise teams trust Laminar with the systems that run their business.
The problem
Process discovery usually means weeks of interviews that produce a diagram nobody follows. The real process, including the detours and rework, is already recorded in your systems.
How it works
Every stage change, owner change, and timestamp is already stored in your systems. Shift uses that history to rebuild the process: the paths cases take, how long they wait at each step, where they move backward, and the value at each stage.
Process map
One map built from your systems' history, including the variations that never come up in workshops.
Process map
One map built from your systems' history, including the variations that never come up in workshops.
Every distinct path through the process, ranked by how often.
How long work sits at each stage and each system.
Where cases go back a stage, and how often.
The dollar value sitting at each step, so delays have a cost.
The same map filtered by who, where and when.
Bottlenecks
Shift shows exactly where work slows down and what the delay is costing you.
Bottlenecks
Shift shows exactly where work slows down and what the delay is costing you.
The stages where wait times spike, with the cases behind them.
Days lost per case at each slowdown.
The pairs of stages work bounces between, and how often.
Whether a delay comes from a stage, a team, or a handoff between them.
Run the map again after a change to see whether it worked.
Future state
The map becomes your baseline for any change, whether that's a fix, a rebuild, or a replatform, so you're not designing from assumptions.
Future state
The map becomes your baseline for any change, whether that's a fix, a rebuild, or a replatform, so you're not designing from assumptions.
The current process, measured, so you can compare against it.
The steps you intend to remove, merge or automate.
Drill from a process issue into the triggers and code behind it.
Findings and roadmap items become work items in Flow.
Changes build on what you already run. No rip and replace.
Why Shift
Most approaches either rely on interviews or need a data team. Shift reads the data straight from your systems.
We are also working on the process intel. What my process is versus what I think my process is gives us the capability to be proactive around what is going on with the system.
They came in and within two weeks had diagnosed about a dozen areas of our CPQ and contracting flow that they could come in and fix. We executed against a roadmap that corrected our entire contracting flow, beginning to end. They were phenomenal.
It allows us to ship faster, react to the marketplace, have flexibility. Laminar does a pretty good job at pointing to the resources that are impacting whatever might be the problem that you're trying to solve.
Where Shift fits
Shift shows how your business actually runs. Profile shows what's in your systems, Flow builds and supports the fix, and Ascent applies the same rules to every change.
